https://www.llodi.com/wp-content/uploads/2018/10/Zendesk-blanco.png8491160Fernando Bibianhttps://www.llodi.com/wp-content/uploads/2017/02/Llodi-logo-pequeño-e1497998149412.pngFernando Bibian2018-10-01 07:52:302018-10-01 07:52:30Increase efficiency by enabling teams to make requests and file tickets in Zendesk from Qlik®
With LLodi Actions for Qlik® now your sales team can create and update records in Salesforce within the context of the analysis of accounts, opportunities, cases, tasks, etc. The clients that use data to boost their business can now access their Salesforce data from their analytical app and update them in real time.
Actions that create tasks (cases, leads, campaings) in Salesforce.
With LLodi you can create tasks manually: you introduce the proper data in the form and launch the process. But another magical functionality of LLodi is the automatic creation of tasks, which can be performed as a function of the value of certain indicators or business logic variables, without the need of the user’s interaction:
You start by analyzing your data in Qlik app. Thanks to Qlik’s associative technology, you can perform several analyses as a function of different object selections. LLodi appears as another object in the dashboard, as it behaves just like the other objects and interacts with the selected data.
You can’t lose a second, when you discover a new idea you can create the task associated to it, without having to change in between tabs or copying data manually from one app to the other.
Some examples are:
– Analyze opportunities and assign tasks to go forward with the sales process.
– Detect how some clients have not been followed in the last few months. Create tasks to call them in the following days.
– See how sales previsions are low for the trimester and identify new possible opportunities to launch a qualification process start task.
Like every day, you access your CRM to see tasks and surprise!, there are tasks that were not created by you, but by LLodi’s intelligent system, driven by an analytical app. In this occasion, the tasks have been made to contact certain clients that are at risk of abandonment. But you also have other tasks to start with the client renovation process, for those clients whose contract will expire in the next 60 days.
If this does not feel magical enough, you can also see that the tasks have been notified by Slack, where all the team is talking and sharing their work.
And now, what?
Our objective is to have you working on your critical data just by discovering new ideas on Qlik.
In the next articles we will be talking about how to work with other CRM systems like Hubspot, Pipedrive, InfusionSoft, etc. As well as with other technical support apps, project management apps, or marketing apps.
Nowadays, we have highly specialized tools to work with. This has undeniable pros and the power of this tools make our work stronger, but this myriad of solutions may add some delay to our decisions by switching between tabs, software or just by transferring insights from one app to another.
A business application is a collection of components that provides a business functionality that you can use internally, externally, or with other business applications. These business applications are used to increase or measure productivity and to perform other business functions accurately.
Thanks to LLodi we can create a business data-driven application, that allows you to increase the productivity of your team, by combining operational, integration and analytic capabilities in just one window.
As a proof of concept, we will show you our LLodi Pizza application, that we took to the Innovation Showcase at Qlik Qonnections 2018 celebrated in Orlando.
The use case is creating a sales application that allows the user to create an order based on the previous orders then receiving a confirmation email and being mentioned on Twitter.
We decide to use Salesforce as data source and as the CRM where we will create the orders and Workato as integration tool.
This business application will be located in Qlik Sense, using Qlik analytic capabilities to make our decisions, LLodi to turn decisions into actions and the integration power of Workato to run our workflow.
From the Qlik dashboard the user can design his order, taking decisions based on the previous orders stored in Salesforce. These days instinct is not enough, data-driven decision making help you to get advantage from your competitors. Data leads to insights that you can turn into decisions that improve your business.
Once you made your decisions turn it into actions couldn´t be easier with LLodi. Thank to our forms you can define your actions and get the required data directly from your Qlik app, you can also define some data entry fields to complete your insights with the user experience.
Using hidden fields, we can send to Salesforce all the information about the selected toppings and dough in our pizza and relate them to the applicable price book, we can also retrieve all the required personal data to create order, send the email and the Tweet.
There is no need to copy the information to one tab to another or even leave your Qlik dashboard; Directly from Qlik, working smarter and saving time (and money) in the process.
In this case we are using Workato to run our workflow, automating tasks and getting the work done faster.
But that´s not all, after doing your actions the extension can reload your data. “Close the circle” thank to our write-back capabilities and work always with updated data.
As you can see build a business application in Qlik with LLodi is easy, and provides you a boost in productivity and quickness, allowing your team to take advantage of new opportunities and improve the company’s efficiency.
https://www.llodi.com/wp-content/uploads/2018/05/HTML-example-LLodi-Pizza-Qlik-Sense.png7671366adminhttps://www.llodi.com/wp-content/uploads/2017/02/Llodi-logo-pequeño-e1497998149412.pngadmin2018-06-22 04:25:462018-07-11 11:23:40Build Business applications in Qlik with LLodi
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